In compliance with the Italian legislative Decree no. 196 dated 30/06/2003, Palazzo Galletti is authorized to use and process personal details and information.

Terms and Conditions:

Guests will be held responsible for any loss or damage caused to Palazzo Galletti or to any room equipment, furnishing, and fittings by themselves, their associates or any person for whom they are responsible.

Notwithstanding any method of payment, Guests agree that they are personally liable for all costs and charges incurred in the event that any such costs and charges are not paid in full.

Guarantee/payment policy: Credit card details are required to secure the booking unless a bank statement attesting payment via bank transfer is received. Such information will garantee all addons and extra costs. Details will be used to settle all incidentals not paid on departure. Should there be any unsettled charges, the copy of a final folio will be sent by email.

Lost and Found Policy: All rooms are equipped with in-room safes. Should any guest loses personal belongings whilst staying at Palazzo Galletti, if recovered, the item will be recorded as “found”. Might any item be left in one of the guest rooms after the guest has checked-out, Palazzo Galletti will make a reasonable effort to contact the guest and place the item among Lost & Found. Shipment is at owner's expence. Any items in Lost & Found, which are neither collected nor claimed within 30 days, will be discarded.