Conditions and rates

Terms and Conditions:

Rate are including breakfast, not including Florence city tax, i.e., € 4.90 person/night from 1st January 2020, also children from 12.

Permanence settlement and registration within 24 hours from check-in.

Accepted methods of payment: Cash (as from legislative decree no 231/2007) or Credit cards ( Visa | Mastercard/American Express). No checks.

Cancellation policy:

Cancellation fees will be applied according to terms and conditions as it follows.
When confirming the reservation, Credit Card Guarantee Only.
From the reservation to 8 full days before check-in date: no charge.
From 7 days prior to check-in until check-in date: penalty charge is equal to a 2 night stay per room.

No Show: you will incur in a 2 night penalty fee.

Booking 5 nights or more as well as more that 3 rooms requires prepayment of a non-refundable 30% deposit.
To 8 days before check-in: only deposit charge.
From 7 days prior to check-in until check-in date: penalty charge is equal to a 2 night stay per room, besides the deposit amount.
Early check out or late check-in: full payment is due.

CHECK-IN TIME:

Check-in time is still 7 pm

If you plan to arrive after 7pm, please advise us in order to arrange for a late check in with code entrance or staff.

After 7 pm it's possible to do a check in with or without our staff .

If you wish to access in your room by yourself you may ask the reception to send by email the access code to the building and room.

If you wish to have a check in with our staff this require an extra fee of € 25.00 cash per room for

arrivals until 11.00 pm and an extra fee of € 50.00 cash per room for arrivals between 11.00-12.00 am.

Arrivals between 12.00am -01.00 am require an extra fee of € 100.00 cash per room.

To verify the validity of credit cards provided, the hotel reserves the right to pre-authorize the card using the value of a two-night stay of any room reserved. A pre-authorization is not a charge, but a temporary hold of a specific amount of the available balance on a credit card. Accepted payment methods: cash or credit card (same or different credit card from the pre-authorized one).